Shipping Policy

Last updated: 2/19/2026

We are committed to delivering your orders quickly and sustainably. Please review our shipping policy below for details on shipping times, costs, and procedures.

1. Shipping Methods & Delivery Times

• Standard Shipping: 3-7 business days
• Expedited Shipping: 1-3 business days
• International Shipping: 7-21 business days (availability and times may vary by destination)

2. Shipping Costs

• Shipping costs are calculated at checkout based on your location and selected shipping method.
• Free standard shipping is available for orders over $50 within the US.

3. Order Processing

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed the next business day.

4. Tracking & Notifications

Once your order ships, you will receive a confirmation email with tracking information. You can also track your order status in your account dashboard.

5. Sustainable Packaging

We use eco-friendly and recyclable packaging materials whenever possible to minimize our environmental impact.

6. Questions & Support

If you have any questions about your shipment, please contact our support team at support@heronecostore.com.