Privacy Policy
Last updated: 2/19/2026
This Privacy Policy describes how we collect, use, and protect your personal information when you use our sustainable e-commerce platform (the "website"). By using the website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
- Personal Information: Name, email address, shipping address, payment information, and account credentials.
- Usage Data: Pages visited, products viewed, time spent on the App, and other analytics data.
- Cookies & Tracking: We use cookies and similar technologies to enhance your experience and analyze usage.
2. How We Use Your Information
- To provide and maintain the App and its services
- To process orders and manage your account
- To communicate with you about your orders, account, or updates
- To improve our products, services, and user experience
- To comply with legal obligations
3. Sharing Your Information
- We do not sell your personal information.
- We may share information with trusted third-party service providers (e.g., payment processors, shipping partners) only as necessary to operate the App.
- We may disclose information if required by law or to protect our rights.
4. Cookies & Analytics
We use cookies and analytics tools to understand how users interact with our App and to improve your experience. You can control cookies through your browser settings.
5. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
- You may access, update, or delete your personal information by contacting us.
- You may opt out of marketing communications at any time.
- Depending on your location, you may have additional rights under applicable laws.
7. Children's Privacy
Our App is not intended for children under 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@heronecostore.com.